Assistant Location Manager - TopHAT Logistical Solutions

TopHAT Logistical Solutions, a division of Atlas Logistics, spans coverage across the United States and Canada. TopHAT is a full service “white glove” delivery company specializing in final mile, dedicated delivery. We provide world class service for retail customers coast to coast. TopHAT has been a leading service provider for over 12 years and growing. Our specialized delivery approach gives us an edge on the competition by providing world class service at an affordable price.

The Assistant Location Manager helps to manage the success of our operation in a high-volume home delivery environment. Due to the unique challenges of the industry, it is essential that applicants possess the skills necessary for success in performance-based environments that focus on client service, urgency, and continuous improvement. The Assistant Location Manager reports directly to the Location Manager.

Key Responsibilities:

• Manage daily responsibilities of In-Home Delivery contract carrier teams.
• Routing daily routes within Dispatch Track for each delivery team
• Dispatching 5+ in home delivery teams through multiple stops
• Completing weekly billing + claims forms and submitting through NetSuite
• Daily and weekly collection of operational data and performance report assessments.
• Daily stand-up chats with teams before loading out.
• Ensuring daily truck inspections + safety measures are met.
• Build relationships and establish effective communication with customers, clients, and staff to ensure continued and expanding operating improvements.
• Other duties may be assigned.

Your Wellness is our Focus:

• Medical, dental, and vision for employees and dependents
• Employee, Spousal, and Child Life Insurance

Financial Wellbeing:

• Generous 401(k) matching retirement plans
• Pre-tax savings plans, HSA

Flexibility and Time Off:

• Paid time off including vacation, holidays, and disability leave.

Employment Type & Hours: 

• Full-time position that will consist of 40 hours per week.
• Hours are 6:30am to 2:00pm, Tuesday-Saturday
• Possible overtime during peak season

TopHAT is an EO employer - Veterans/Disabled and other protected categories.

What You'll Need:

• Associate Degree in related field. Bachelor's Degree a plus.
• 1-3 years' job-related experience and/or a combination of both education and experience are required.
• Effective problem-solving, oral, and written communication skills.

• Experience in Logistics/In-Home Delivery/knowledge of DOT regulations preferred.

• Ability to establish and maintain effective working relationships with employees, clients, and other outside organizations.