Claims Administrator

Job Locations US-IN-Evansville
Position Type Regular Full-Time


Atlas Van Lines is comprised of a family of companies that deliver transportation and related services globally through a network of quality agents and select service partners. Atlas is distinguished by agent ownership and a shared commitment to help people go new places more easily and more securely. Through a continuing emphasis on service excellence, the company has achieved extraordinary growth.


Every day we help you go new places®, with expertise in moving and logistics, bringing the world within reach.



Atlas is hiring a Claims Administrator to join our Risk Management team!  The Claims Administrator is responsible for administering the handling of all vehicle/property damage claims including receiving and recording, investigation, degree of liability, negotiation and settlement, subrogation and recovery, and record retention. This role monitors and records the local insurance coverage for Agents and for the Atlas financed trailer units, administers the physical damage surcharge program for truck drivers, and aids other areas of Risk Management as needed.


The Claims Administrator's duties include the following:

  • Investigating claims, talking to claimants/body shops, reviewing estimates and pictures, requesting checks/charge backs, and correspondence
  • Working subrogation files, calling insurance adjustors, and negotiating settlements
  • Ensuring proper physical damage insurance coverage for Atlas financed trailer units; administering the physical damage surcharge program for truck drivers who exceed physical damage claim levels
  • Taking accident reports and records internal software
  • Maintaining record database and physical files and preparing month-end reports

Your Wellness is our Focus:

  • Medical, dental, and vision for employees and dependents
  • Employee assistance programs focused on mental health.
  • Access to a licensed therapist 24/7
  • Wellness programs with employee perks
  • Onsite Fitness Center and Medical Clinic

Financial Wellbeing:

  • Generous 401(k) matching retirement plans
  • Pre-tax savings plans, HSA & FSA
  • Tuition assistance
  • Employee assistance programs focused on financial wellbeing.

Flexibility and Time Off:

  • Paid time off including vacation, sick leave, parental leave, holidays and disability leave.

Employment Type & Hours: 

  • This full-time position will consist of 40 hours per week with occasional extra hours.
  • Hours may fall between 8:00am and 5:00pm, M-F.


What You'll Need:

  • General knowledge of insurance claims process and related state regulations. 
  • Experience with RMIS is preferred. 
  • Effective problem-solving, organizational, and analytical skills
  • Excellent written and verbal communication skills
  • Good reasoning ability and detail-oriented
  • Knowledge of Database, Spreadsheet, and Word Processing software such as Microsoft Office is required.
  • Ability to establish and maintain effective working relationships with employees, agents, and other outside organizations

Our Promise to You:


We want you to grow with us, so we are committed to the continuous development of our employees. We offer free online training courses through our modern learning and development platform along with a company-wide mentorship program, internal employee organizations, tuition reimbursement and many other opportunities for personal growth.


*Atlas is an EO employer - Veterans/Disabled and other protected categories.

*Benefits may vary by position and/or office location


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