Dispatcher

Job Locations US-IN-Evansville
Position Type Regular Full-Time
ID
2022-1232
Category
Customer Service/Support

Overview

Atlas Van Lines is comprised of a family of companies that deliver transportation and related services globally through a network of quality agents and select service partners. Atlas is distinguished by agent ownership and a shared commitment to help people go new places more easily and more securely. Through a continuing emphasis on service excellence, the company has achieved extraordinary growth.

 

Every day we help you go new places®, with expertise in moving and logistics, bringing the world within reach.

 

 

If you thrive in a fast-paced environment and area a goal-driven individual with high energy, we want you!  Atlas Van Lines is seeking a rational, detail-oriented Dispatcher to join our team!  The Dispatcher will serve as the point of contact for van operators, agents, and customers during the relocation of a shipment.  This role will ensure can operators and agents have all pertinent information and follows up to ensure specifics are met.

 

  • Assign shipment loads to van operators
  • Update and sequence loads in TMW
  • Look for additional shipments when a van operator has available space
  • Ensure van operators/agents have all pertinent load/shipment information
  • Monitor van operator activities, including outbound and inbound van operators
  • Accurately manage shipment updates, including participant notification and data entry
  • Locate available space for a shipment desingated by Planner/management
  • Monitor van operator and equipment qualifications to ensure compliance with Fleet and Safety departments
  • Provide accurate and concise reports to management as assigned

 

 

Employment Type & Hours: This full-time position will consist of 40 hours per week. Hours are from 8:00am to 5:00pm, M-F. Possible overtime.

 

 

Benefits: Medical/vision/dental/life insurance; 401K retirement plan; vacation and holiday pay; wellness program; on-site medical clinic; on-site fitness center; training opportunities.

 

 

Atlas is an EO employer - Veterans/Disabled and other protected categories.

 

Qualifications

  • Strong problem-solving, organizational, analytical, oral and communication skills
  • Knowledge of Database, Spreadsheet, and Word Processing software such as Microsoft Office
  • Ability to establish and maintain effective working relationships with employees, agents, and other outside organizations
  • Must be self-motivated with the ability to work independently
  • High School Diploma/Equivalent
  • 1-2 years of experience in a fast-paced customer service environment

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